Now Hiring - Casino Cage Cashier in Deadwood, SD

Hourly rate from $17.00 and up plus tips depending on experience.

POSITION SUMMARY:

Responsible for controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner. Provides player loyalty club service to players as business volume dictates.

• Responsible for various cash transactions and answering customer questions in a courteous and professional manner.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Performs verifications on loose and bundled money, coin transactions and check cashing.
• Processes jackpots, cashes checks, redeems valid gaming vouchers received from patrons for an equivalent amount of cash and redeems chips for cash. Other transaction types may occur.
• Safeguards company assets and adheres to all cage policies and procedures to include Internal Control Policies and Procedures, SDCG state regulations, Bank Securities Act, Title 31 Rules and Regulations, and the company’s Responsible Gaming Plan.
• Maintains and is held accountable for all funds entrusted on an assigned shift.
• Balances all money transactions and paperwork.
• Monitors for fraud, forged/counterfeit currency and/or vouchers or chips.
• Balances all funds under his/her responsibility and prepares reconciliation reports accordingly.
• Provides training to other team members at the request of management.
• Complete new member signups, entering/updating member contact information, reprint player cards and troubleshoot card issues when Players Club is closed.
• Promotes players club loyalty by maintaining a strong working knowledge of club benefits and educating guests about offerings.
• Maintain a strong working knowledge of the current software functionality of the player’s club system, including enrolling new members, maintaining accounts, and redemption of points, coupons, and comps.
• Professionally answers incoming calls with courtesy and assists with needs, or forwards to appropriate contact/department.
• Maintains excellent communication skills and good working relations with other departments.
• Administers paging or overhead announcements in a clear, professional voice.

ESSENTIAL FUNCTIONS:

• Provides the highest level of personalized attention and guest service.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Diligently monitors the casino floor and requests valid identification to ensure that all customers are at least 21 years of age.
• Strictly adheres to company policies and gaming regulations in accordance with the South Dakota Commission on Gaming.
• Keeps the property clean, attractive, and safe.
• Safeguards assets of the company.
• Performs all other duties as assigned.

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QUALIFICATIONS:

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Support or Key License with the South Dakota Commission on Gaming. [please apply online] to exemplify The Landmark Casino Core Values.
• Casino Cage Cashier experience preferred.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Experience in casino gaming operations, customer service, or hospitality a plus
• Ability to work flexible schedule including nights, weekends, and holidays.
• Ability to perform assigned duties under frequent time pressures and multi-tasking.
• Strong analytical and problem-solving skills.
• Experience using Microsoft Office Suite related software; slot systems and point of sale system experience a plus.
• The ability to learn player tracking systems and complimentary guidelines consistent with normal industry standards.

ABILITIES & PHYSICAL DEMANDS:

• Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
• Work environment may include variable temperature, lighting, and noise levels.
• Ability to work a flexible schedule that includes weekends, nights, and holidays based on business needs.

The Landmark Casino Core Values - Make Your Mark

Make friends and exceed their expectations.

We are customer-focused, and nothing matters more than our customers.

We work relentlessly to achieve the satisfaction of our customers.

Act with integrity and honesty.

We do what is right.

We use common sense to make wise decisions and consider the financial and non-financial implications.

Respect one another.

We recognize and honor every individual and listen and learn from what those individuals have to offer.

We respect the diversity and desires of our employees as well as the physical needs of our historic building.

Keep everything clean and safe.

We provide an inviting and comfortable environment for visitors and staff.

We recognize that safety is everyone’s responsibility, and we work together to keep each other safe.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Deadwood, SD 57732: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to work nights, weekends, and holidays?

Experience:

• casino/gaming: 1 year (Preferred)

License/Certification:

• South Dakota gaming license? (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person